GDPR Compliance
How MOT Reminder protects your data under UK GDPR
Our Commitment
MOT Reminder is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We handle personal data responsibly and transparently.
Your Data Rights
Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Portability
Receive your data in a machine-readable format.
Right to Object
Object to processing based on legitimate interests.
Right to Restrict
Request restriction of processing in certain cases.
How to Exercise Your Rights
To make a data request:
- Email us at privacy@nevermissmot.com
- Include your full name and email address
- Specify which right you wish to exercise
- We will respond within 30 days
Data We Collect
Dealers:
- Business name, email, phone number
- Login credentials (encrypted)
- Usage analytics
Customers:
- Name and contact details
- Vehicle registration number
- MOT due date
- Communication preferences
How We Process Data
| Purpose | Legal Basis |
|---|---|
| Sending MOT reminders | Contract / Consent |
| Account management | Contract |
| Service improvement | Legitimate Interest |
| Marketing emails | Consent |
| Legal compliance | Legal Obligation |
Security Measures
- SSL/TLS encryption in transit
- Encrypted password storage (bcrypt)
- Regular security updates
- Access controls and authentication
- Secure UK/EU data hosting
- Regular backups
Data Retention
- Active accounts: Data retained while account is active
- Closed accounts: Deleted within 30 days of request
- Unsubscribed customers: Removed within 30 days
- Logs: Retained for 12 months for security
Third Party Processors
We use the following processors with appropriate safeguards:
- Email delivery: For sending reminder emails
- SMS provider: For text message reminders
- Hosting: Secure UK/EU-based servers
Data Protection Contact
For any GDPR-related queries or to exercise your rights:
Email: privacy@nevermissmot.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).