Privacy Policy

1. Introduction

MOT Reminder ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MOT reminder service.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

For Dealers:

• Business name and contact details
• Email address and phone number
• Login credentials (password stored encrypted)
• Usage data and activity logs

For Customers:

• Name and contact details
• Vehicle registration number
• MOT due date
• Communication preferences

3. How We Use Your Information

We use your information to:

• Provide MOT reminder services
• Send email and SMS notifications
• Manage dealer accounts
• Improve our services
• Comply with legal obligations
• Prevent fraud and abuse

4. Legal Basis for Processing

We process your data based on:

• Contract: To provide services you've requested
• Consent: For marketing communications (you can opt out anytime)
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with UK laws

5. Data Sharing

We do not sell your personal data. We may share data with:

• Email service providers (for sending reminders)
• SMS providers (for text reminders)
• Hosting providers (for data storage)
• Law enforcement (if legally required)

6. Data Retention

We retain your data for:

• Dealer accounts: Duration of account plus 2 years
• Customer data: Until unsubscribed plus 1 year
• Logs: 12 months
• We delete data upon request within 30 days

7. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing
• Withdraw Consent: At any time for consent-based processing

8. Security

We implement appropriate security measures including encryption, secure servers, and access controls. However, no internet transmission is 100% secure.

9. Cookies

We use essential cookies for login sessions. We also use analytics cookies with your consent to improve our service. You can manage cookie preferences in your browser settings.

10. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@nevermissmot.com
• Or use our contact form